Withdrawal on hold

Wondering why Ivibet Casino wants your documents?

Every licensed operator must confirm who you are, and the Ivibet Casino review usually takes around 3 hours.

Before you send

Read these facts before you upload

Most players worry the check drags on or blocks their money, and here is the plain truth.

Checks handled by

Ivibet Limited

Licence

Malta Gaming Authority, MGA/B2C/487/2019

Typical wait

3 hours

Required by

Your first withdrawal at the latest

Questions go to

[email protected]

Youngest players

18+

How it runs

Get through the check without a second round

Retakes are the real delay, so this page shows what the reviewer needs before you send.

  1. 1

    Signed in and ready

    Sign in and open the verification section of your profile, where each requested item sits in its own slot. Check the list once more before anything else.

  2. 2

    Capture all four edges

    Scan your passport, driving licence or ID card with all four edges in frame and no glare. Reviewer eyes need the photo, number and expiry clear.

  3. 3

    Is my statement recent enough?

    A bank or utility statement showing your full name and home address appears next. Look for a document issued in the last few months with the address fully shown.

  4. 4

    Wallet and card screenshots

    Screenshots of your wallet or card statement line up next, showing your name and the deposit. Blur nothing, since the reviewer matches the details to your account.

  5. 5

    Your file under review

    Your file lands with the team and typically clears in about 3 hours. Keep an eye on your inbox, because a single unread request restarts the clock.

Four papers

The papers behind a clean Ivibet Casino check

Useful the moment the check appears in your account and you wonder which papers count.

Proof of identity

Confirms: You are who the account says; Must show: Photo, full name, expiry date

Proof of address

Confirms: Where you actually live; Must show: Your name and full address

Payment method confirmation

Confirms: The money source is yours; Must show: Your name and the deposit

A selfie with the document

Confirms: The person and the paper match; Must show: Full face and open document

Mid-check, file back in your hands

Clear the retry in one pass

Send proof that matches you

A bill in a partner's name or an old flat says nothing about you. A name or address that differs from your Ivibet Casino profile gets the file returned before a reviewer reads further. Update your profile before you resend the page Send a statement showing today's address

Cropped before, rejected after

Cropped corners, a covered account number or a trimmed date strip looks like tampering, so the reviewer sets it aside rather than guess at what was removed. Upload the untouched original file Leave every edge and figure in shot

From unreadable to accepted

Glare, tilt or a hand shadow hides the print the reviewer has to match against your details, and a cut photo can drop the expiry date entirely. Lay the paper flat in daylight Retake until the whole page is legible

Asked for paperwork

Routine check, routine papers

Every operator holding Maltese Gaming Authority license MGA/B2C/487/2019 must ask about money origins once activity looks unusual, because that is how licensed sites keep laundering out. Ivibet Limited treats the request as routine housekeeping, not a signal that you did anything wrong.
Papers you may be asked for
Have any two of these ready and the request usually closes in one reply.
  • Recent payslips or salary letter
  • Bank statement showing income
  • Tax return or notice of assessment
  • Savings or investment account record
  • Sale or inheritance paperwork
When we ask

Send papers before the ask

Once you finish this you can spot the moments that bring a paperwork request.

  1. 1

    Big sums, extra checks

    Sums far above your usual pattern are flagged as unusual under the license, and a reviewer may then ask for proof of identity, proof of address and a payment method confirmation.

  2. 2

    Before 18, no account

    Confirmation that you are at least 18 comes before play continues, so expect a quick identity document request at registration or at your first deposit.

  3. 3

    First payout, first file

    Nothing leaves the account until the basics are on file, so the first payout request is the latest point at which identity and address papers are gathered.

  4. 4

    More scope, more proof

    Wanting to stake more than before is a change in your risk picture, so the site may ask for identity confirmation and a clear look at where that money comes from.

Withdrawal on hold

Straight answers on the paperwork

A document came back refused, what do I send instead?
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A rejection usually means a glare, a cropped corner or an expired date, not a closed door. Read the note next to the file and send a sharper copy of the same paper. If the wording is unclear, write to [email protected] and ask which part failed.
Can I take the photos for the check on my phone?
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Yes, and most players do. A phone camera is fine as long as all four edges sit inside the frame and the text stays readable. Lay the document flat in daylight, skip the flash, then send the picture straight from your gallery.
Do I have to send everything again on my next cashout?
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No, once the file clears it stays cleared for your account. A fresh copy of a payment method is only wanted when a new card or wallet appears. Identity and address papers are not requested a second time unless something on them changes.
How late can I leave the check before I cash out?
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The check must be finished before your first payout leaves, so it is best started early. The casino can also ask at sign-up or after your first deposit, which keeps the later cashout quick. Either way, nothing sits waiting at the point of withdrawal.
How fast does [email protected] clear a file?
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A complete file is normally settled within 3 hours, and the review runs around the clock. Missing pages or blurry shots stretch that window, so send everything in one go.
My name changed after signing up, is that a problem?
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Not a problem, just tell us. Send the document that shows the new name, such as a marriage certificate or an updated identity card, with a short note to [email protected]. Matching details on every paper keeps the check moving.
Which regulator holds the Ivibet Casino license?
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The Malta Gaming Authority regulates this site. Ivibet Limited operates it under license number MGA/B2C/487/2019, and that license is the reason the check exists at all.